Total profit a customer generates over their relationship with a company.
In depth
Calculated using gross margin, retention rate, and discount rate. LTV/CAC > 3 generally healthy; > 5 signals underinvestment in growth. Used heavily in subscription, e-commerce, and consumer fintech businesses.
Frequently asked about LTV (Lifetime Value)
What is LTV (Lifetime Value)?
Total profit a customer generates over their relationship with a company. Calculated using gross margin, retention rate, and discount rate. LTV/CAC > 3 generally healthy; > 5 signals underinvestment in growth. Used heavily in subscription, e-commerce, and consumer fintech businesses.
Why does LTV (Lifetime Value) matter for investors?
In financial metrics, LTV (Lifetime Value) is one of the building blocks investors use to compare opportunities and assess risk. Understanding it helps you read research notes, earnings reports, and market commentary without getting lost in jargon.
How is LTV (Lifetime Value) used in practice?
Calculated using gross margin, retention rate, and discount rate. LTV/CAC > 3 generally healthy; > 5 signals underinvestment in growth.