Oman's Khimji Ramdas Switches to Rimini Street Third-Party SAP Support to Cut Costs and Fund AI Innovation

The Quick Take

• Khimji Ramdas Group, one of Oman's largest conglomerates, chose Rimini Street (RMNI) to replace SAP's direct support for its ERP system
• The move protects 700+ customizations that SAP's migration-focused upgrade path would have disrupted or eliminated
• Savings from third-party support will be reinvested in AI and growth initiatives, a pattern Rimini Street is using across its customer base to drive adoption

Khimji Ramdas Group, one of Oman's largest diversified conglomerates, has selected Rimini Street to provide third-party support for its SAP ERP installation, replacing direct SAP vendor support to reduce costs and gain greater control over its IT roadmap. Rimini Street, traded on Nasdaq as RMNI, positions itself as the primary alternative to SAP's support model by offering significant cost reductions — typically 50% of annual SAP support fees — while allowing organizations to freeze upgrades and maintain customizations that SAP's own software-as-a-service migration path would eliminate. The Khimji Ramdas decision reflects an accelerating trend among large enterprises in the Middle East region opting for IT cost optimization strategies that preserve existing system investments.

The Khimji Ramdas win validates Rimini Street's Middle East expansion strategy and its ability to compete against SAP's native support offerings even among large enterprise clients with complex customization environments. The protection of 700-plus customizations is a key differentiator: SAP's cloud migration programs typically require customers to eliminate customizations built over decades of ERP usage, creating significant IT re-engineering costs and business risk that make the migration economically unattractive for many established enterprise clients. By preserving the customization layer while delivering SAP support at lower cost, Rimini Street removes the primary barrier to switching away from SAP vendor support contracts.

Key forward signals are Rimini Street's next quarterly earnings, where Middle East and emerging market client growth will be a closely watched metric, and SAP's response — whether the company adjusts its support pricing or bundling strategy to compete more aggressively with third-party providers. The macro variable is enterprise IT budget pressure globally: in an environment of cost reduction and AI investment prioritization, the 50% SAP support savings Rimini Street offers become increasingly attractive as CFOs look for budget reallocation opportunities. Indian conglomerates with large SAP estates — including Reliance Industries, Tata Group, and Mahindra — represent a major addressable market for the same third-party support strategy.

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