NATS failure cancels 2,000+ flights — Transport Secretary orders inquiry
The UK's air traffic control provider NATS suffered an IT system failure Wednesday that forced the cancellation of more than 2,000 flights across Heathrow, Gatwick, and regional airports. The Guardian reported scenes of 'pandemonium at baggage reclaim' as passengers were stranded overnight. Transport Secretary Heidi Alexander called the glitch 'avoidable' and handed NATS CEO Martin Rolfe one week to report back. The disruption carries real economic cost — Ryanair and easyJet will file compensation claims — but the political pressure on the Civil Aviation Authority is the longer-tailed story.
Read at The Guardian ↗